Cancellations & Refunds
If the organiser cancels the class:
You are entitled to a full refund.
If you can't attend the class:
You’re welcome to send someone in your place.
OR
You may cancel anytime before class starts and claim a full refund or transfer or credit note.
We recommend the refund upgrade option upon checkout in case you’re not able to attend the class. Learn more about refund upgrade option.
Terms & Conditions
By booking and paying for a class with Lou Wong, it will be deemed that you have accepted these terms and conditions. In the event you are unable to attend the class on the scheduled date, please refer to my refund policy. In the event the class is canceled due to unforeseen circumstances beyond my control, a refund will be payable or the class ticket will be valid to redeem at another date within the following 12 months.
Disclaimer: Utmost care is taken in providing notes, recipes, information and instructions in the delivery of the class to each participant however, by paying for the class, you agree that the individuals known as Lou Wong, Louelyn Wong and the entities of Lou Wong Pty Ltd, Lou Wong Pty Ltd trading as Dumpling Mania will not assume any responsibility or liability resulting from your attendance of the class, your consumption of any food or beverages supplied during the class, as well your use or interpretation of the notes, recipes , information and instructions provided either verbally or in writing, subsequent to your attendance to the class, as permitted by the laws of Victoria. The provision of the notes, recipes, information and instructions in the course of the delivery of the class does not transfer any rights to any individuals or entities and this information may not be duplicated, shared, posted, copied, transferred in any form through any medium or app at any time without the express written permission of Lou Wong Pty Ltd.